At The Waterford we offer three Service Packages – Silver, Gold and Platinum – that are tailored to the individual needs of each resident to ensure the highest level of independence.
Silver Service is our base rental package. Your preferred apartment floor plan comes with neutral decor, emergency call system, kitchenette and walk-in shower.
Included in this package are: Three daily meals, activities program, utilities, weekly housekeeping and trash pick up. You will also get meal and activity reminders. Transportation service for scheduled activities and courtesy transportation for doctor visits in the immediate Hermitage/Donelson area.
Gold Service includes all of the amenities of The Silver Service Package plus the following: medication supervision, bathing, dressing, assistance with self-managed incontinence, personal laundry service (excluding dry cleaning), reminders and escorts to activities and meals.
Platinum Service encompasses all of Silver and Gold Package amenities and is specifically tailored for a resident who needs more specialized care and daily multiple assists with bathing, dressing, medication supervision, special conditions management, incontinence, multiple escorts to activities and meals. Additional housekeeping may be requested if needed.
Our Memory Care Program offers both structure and flexibility to ensure that every resident’s unique needs can be met. We provide assistance with dressing, bathing, eating, toileting and other activities of daily living. In addition, there are activities scheduled each day specially designed to physically and mentally stimulate the residents so that the highest quality of life may be maintained for as long as possible.